Know the moment the power goes out — and the moment it's back.

Tap the + button on the dashboard, then follow the in-app setup flow: your phone connects to the sensor over Bluetooth, you pick your home network from the list the sensor scans for you, give the sensor a name, and it's online within a minute or two. Everything is sent to the sensor directly over Bluetooth — your phone never has to join the sensor's own network. No soldering or extra hardware needed — just the sensor and your phone.

A power outage means the sensor itself lost electricity — it uses the last moment of stored power to send one final message before going dark. An internet outage means the sensor still has power, but it can't reach your Wi-Fi or the internet, usually because your router or ISP is down rather than the electricity itself. OutageSensor tells these apart automatically, so you're not alerted about a real outage when it's really just a router hiccup.

Open the sensor's detail screen and tap Share Sensor to generate a QR code and a link. A family member or co-worker scans the code (or opens the link) in their own copy of the app to get read-only access — they'll see its live status and outage history and get their own outage notifications, but can't change its Wi-Fi setup or other settings. You can see everyone you've shared with, and revoke access at any time, from Manage Sharing. Handy for a shared vacation home or keeping an eye on a parent's house.

This is almost always an iOS notification permission that got turned off. Go to Settings → Notifications → OutageSensor and make sure Allow Notifications is on and Alerts (not just Badges) is enabled. Also check that a Focus or Do Not Disturb mode isn't silencing the app. Outage alerts arrive as push notifications, so they don't depend on Background App Refresh or the app being open — as long as notifications are allowed, they'll come through.

On Android, go to Settings → Apps → OutageSensor → Notifications and make sure notifications are allowed.

Open the sensor's detail screen and tap Remove Sensor. If you're the owner, this fully revokes it from your account — the sensor factory-resets automatically the next time it checks in, ready to be paired again by you or a new owner. If it was added via Share Sensor, you'll see Remove from App Only instead, which just unlinks it from your copy of the app without affecting the owner's sensor.

Yes — OutageSensor was built privacy-first. We only store what's needed to tell you a sensor's status: its name, connection state, and outage timestamps. There's no ad tracking, no data resale, and no analytics SDKs bundled into the app.

OutageSensor works with our small, low-power sensor, which plugs into any outlet. No separate hub or subscription hardware is required — just one sensor per location you want to monitor. In the US, you can order sensors from our online shop.

Yes. Your first sensor is free, and OutageSensor Pro lets you monitor up to 5 sensors — each one shows up as its own card on your dashboard with independent status, history, and notifications. For larger deployments, contact us at electricrescueteam.com.